Last updated: 02/20/25
The website sabourincostes.bigcartel.com, operated by Sabourin Costes, is the official online store for our premium collection of handles, selling to customers worldwide.
1. Publisher Information
The website sabourincostes.bigcartel.com is published by:
Sabourin Costes
Legal form: SAS
Registered office: 11 avenue de Laumière, 75012 Paris
Company registration number: 910576040 00018
VAT number: FR67910576040
Email: [email protected]
3. Personal Data Protection
In compliance with the French Data Protection Act (Law No. 78-17 of January 6, 1978) and the General Data Protection Regulation (GDPR) (EU) 2016/679, Sabourin Costes ensures that any personal data collected via this website will be used solely for the processing of your orders and for communication purposes related to the webshop.
4. Intellectual Property
All content found on the website sabourincostes.bigcartel.com (including, but not limited to, images, text, graphics, logos, videos, and trademarks) is the property of Sabourin Costes and is protected by applicable intellectual property laws. Any reproduction, distribution, or unauthorized use of any material from this website is prohibited without prior written consent from Sabourin Costes.
5. Terms of Use
By accessing and using this website, you agree to be bound by these terms and conditions. We reserve the right to modify, update, or remove parts of the website or these terms at any time. We recommend that you review these terms regularly to stay informed of any changes.
6. Limitation of Liability
Sabourin Costes cannot be held liable for any damages, direct or indirect, arising from the use or inability to use this website or its content. The website is provided "as is," and we make no representations or warranties that the website will be free of errors, viruses, or interruptions.
7. Exchanges and Returns
Due to the nature of our products, which are made on demand and are often custom-designed, Sabourin Costes does not offer exchanges or returns on any orders once they have been placed. This policy applies to all products, including customized or bespoke items.
Please make sure to double-check your order and confirm all product specifications (e.g., size, color, design) before completing the purchase. In case of a defective product or shipping error, we kindly ask you to contact us within [7 days] from receiving your order so that we can resolve the issue promptly.
8. Product Description and Quality Notice
Please note that the product photos on this website are non-contractual. While we strive to display the most accurate representation of our products, please be aware that variations may occur due to the handmade nature of our items.
Each product is crafted by hand, and as such, slight color variations from the images may exist. Additionally, small bubbles or minor scratches may appear on the product surface. These are inherent characteristics of the materials used and should not be considered as defects. They contribute to the unique, artisanal nature of each product and are not grounds for returns, refunds, or complaints.
9. Taxes and Duties
All prices displayed on the website are exclusive of taxes. Applicable taxes will be added at the checkout based on your shipping address.
For international orders, please note that customs duties, import taxes, and additional charges may apply upon delivery, depending on your country’s regulations. These duties and taxes are the responsibility of the customer and must be paid directly to the local customs authorities. We recommend that you check with your local customs office for further information regarding potential fees before placing your order.
10. Delivery Times
We offer two categories of products with different delivery timelines:
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Custom Products: These items are made to order and can take between 3 to 6 weeks to be manufactured. The exact timeline depends on the complexity of the customization.
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Specials / In-Stock Products: These products are ready for dispatch and will typically be prepared within 5 business days from the order date.
All orders are shipped via UPS, and the delivery times will depend on the destination country. International shipping times may vary based on the destination, and tracking information will be provided once your order is dispatched.
11. Governing Law and Dispute Resolution
These terms and conditions are governed by French law. In case of any disputes, the competent courts located in France will have exclusive jurisdiction, unless otherwise required by applicable international laws.
For any further information or inquiries, please contact us at:
Email: [email protected]
Address: 18 rue de Reuilly, 75012 Paris